The most common problem with shopping online is receiving the delivery. We want our customers to enjoy their shopping experience and we are pleased to offer a range of delivery services to suit their personal needs.

Note, delivery services are subject to availability in your area, extenuating circumstances and our usual terms and conditions apply. If you are unsure, contact our customer service team who will be pleased to help you.

Avaxos ships orders from our warehouse location. On occasion orders will be fulfilled directly by the manufacturer or distributor in order to reduce the shipping time. The shipping times below refer to items labeled with an availability of In Stock.

US & CANADA DELIVERY OPTION

The shipping methods listed above are for residential and commercial destinations within the continuous United States. Avaxos primarily uses UPS to ship orders. To provide the most affordable rates, small items shipped via UPS 3 Day Freight® or USPS Flat Rate Shipping by will be delivered through a joint effort by UPS and USPS.

The shipping fee for each order is based on the package weight, destination, and shipping method. For the most accurate shipping information, use the “Get Shipping Quote” link on the product pages or in your shopping cart.

Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier’s website.

UK & IRELAND DELIVERY OPTIONS

We are glad to offer shipping to our British and Irish customers via UPS. Shipments over 150 pounds will be delivered via UPS® Air Freight Premium Direct.

To view the shipping amount for a product, simply add it to your shopping cart and then enter your postal code in the Calculate Shipping area on the shopping cart page.

Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier’s website.

INTERNATIONAL DELIVERY OPTIONS

At Avaxos we are glad to ship to most countries! The shipping fee for your order is based on its weight and destination, as well as the shipping method selected. Please therefore use the “Get Shipping Quote” link on product pages or in your shopping cart to view the available shipping methods and rates for your order.

Once an order has been shipped we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier’s website.

AMAZON HUB & Avaxos WAREHOUSE PICKUP

The Avaxos customer experience today is primarily a “buy online, pick up in store” model that offers fast, safe and convenient pickup for millions of items. Instead of having a package delivered to your home or business address, you can select a warehouse location and pick up your package at a time that’s convenient for you.

The Amazon Hub delivery option allows you to choose an Amazon Hub location as a shipping destination for your Avaxos.com orders.

Instead of having a package delivered to your home or business address, you can select a Pickup Point location and pick up your package at a time that’s convenient for you during their business hours. During checkout you’ll see the option to search for an Amazon Hub location if all the items of your order are eligible.

Once your parcel is delivered to the pickup location you’ll receive an e-mail notification with your pickup instructions. Depending on the pickup location, you may need a pickup code, identification and/or a signature to retrieve your parcel. If your parcel requires a pickup code, this will also be available under the tracking information for your order.

CUSTOMS, DUTIES & TAXES

Within the United States, Avaxos.com charges tax on orders shipping to a number of states where Avaxos is required to collect tax. Remember, even if Avaxos does not collect state sales tax, you are required to pay it when you file your state taxes.

When ordering products from Avaxos.com for delivery from outside of your jurisdiction, you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Contact your local customs office for further information. Additionally, please note that when ordering from Avaxos.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

(!) Please note that if you pay for the order with Digital currency (cryptocurrency), you are exempt from paying taxes in the United States and all around the world.

FAQs