How to Return an Item
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- Print the return authorization and shipping-label
Request return authorization online or give us a call. You’ll then be able to print the return shipping label and authorization.
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- Prepare your package
Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.
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- Ship your package
Take the package to any UPS, USPS or DHL drop-off location and you’re done.
60-Day Returns
You may return or exchange a complete, new product for any reason within 60 days. Defective products are covered by exchange only. Additional exclusions apply.
Product Warranties
Products sold on Avaxos are generally covered by both Avaxos’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty tab on each item’s product page:
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- The item’s Avaxos return policy is listed under Return Policies.
- The manufacturer warranty is listed under Warranty.
Backorders cancellation/return policy
Orders containing both backorder and in-stock items may have the backordered items canceled at the customer’s request. Backorder cancellations and/or modifications must be requested no later than seven business days prior to their release date. Cancelling backordered items may result in a 15% cancellation fee. Refunds, minus the cancellation fee, are issued through the original payment method.
In some circumstances, you can be charged a restocking fee when an item is returned. These circumstances include when an item is returned outside of Avaxos’s return policy or in used, damaged, defective, or materially different condition. Items returned in original condition and within our policy guidelines cannot be charged a restocking fee. We are not required to accept returns beyond the return window. However, if we do, you can also be charged a restocking fee.
A restocking fee is a percentage of the item’s price, depending on the type of item and its condition upon return (item price does not include shipping costs). Only returned items are eligible for a restocking fee. The refund workflow will help you calculate the restocking fee for eligible items, and deduct it from the refund you issue to your customer based on the guidelines outlined in the table below.
Important Details and Exclusions
Refund or exchange option: You may choose an exchange or a refund for the returned product.
Refund method: Refunds are issued to the same credit card, debit card, PayPal, gift certificate, store credit account, digital currency wallet or other form of payment used on your original transaction. Only money orders are non-refundable and instead are issued as store credit upon return.
Non-refundable exclusions include select products such as those noted as non-refundable in the product description, pre-cut wire, all software, downloads or digital content, installation labor, and special order or made-to-order products (e.g. vehicle alternators).
Products must be new and show no signs of use or installation or Avaxos will refuse the return or charge a restocking fee. Examples of conditions that will lead to refused returns or a restocking fee include:
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- Any sign of use – including installation, scratches, or other signs of use such as physical marking, screw holes, ect.
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- Tags, stickers and other manufacturer labels that have been removed or tampered with.
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- The product is missing parts or the original product packaging has been damaged or tampered with.
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- The product has a different serial number than the one Avaxos shipped.
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- Physical damage from drops, liquid, mishandling, ect.
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- Any returned product that was damaged due to improper packaging.
Bonus products, promotional bundles, free accessories, loyalty points and gift cards or other products that are not returned, but were included in a promotion with the product returned, will be deducted their full individually listed price from any credit or refund issued. Similarly, promotional products that are returned without their corresponding bundled product may not be credited.
Damaged product and/or shipping box due to shipping: You have 10 calendar days from your delivery date to notify Avaxos of any damage that occurred during shipment.
When will I get my refund or replacement? After we receive your product, we normally process your exchange or refund within three business days. Some products require additional testing or evaluation.
How will I know if you’ve received my return? We will email you a Return Received notice detailing that your return has been received. An additional email will be sent following the completion of the return process.
Defective Products
A defective product is covered through an exchange of the same product within our return period. If the product is discontinued, you will be eligible for non-refundable store credit towards another product. After 60 days a defective product is covered under warranty coverage as stated above. Any product missing manufacturer packaging, accessories or parts (including those promotional in nature) will be exchanged only for the same product with the aforementioned packaging, accessories and parts not being included upon the exchange (we exchange exactly what you send us). In the event a product is returned missing accessories and/or packaging, and the product is not in stock for exchange, we will send the product for warranty repair, regardless of the purchase date.
Return Shipping Costs
For most returns, we offer an incredibly discounted UPS or DHL shipping label program for UK, US and Canadian customers that can be purchased directly through your Avaxos account.
Original paid shipping costs for orders that do not include free shipping are deducted from your refund, store credit or exchange towards alternate products. For example, if you order includes free shipping there is no deduction; however, shipments that include express shipping will be charged a fee.
International customers and those outside UK, Canada and the continuous United States are responsible for all shipping costs, and your original shipping is non-refundable and will be deducted from any refund or credit issued.
Missing a Package or Never Received Your Order?
If your tracking information shows that your package was delivered but you cannot find it, please do the following within 36 hours of the expected, stated delivery:
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- Verify the shipping address on the order is where you have been looking for the package.
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- Look for a notice of attempted delivery.
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- Look around the delivery location for your package.
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- See if someone else such as a neighbor or co-worker has accepted the delivery.
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- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail or packages.
For more information visit our Returns, Refunds & Exchanges page.
Fast
Quiet
Efficient
Brand name support
Love this gpu. A bit expensive as things go but it get your money’s worth. The design allows for cooling significantly quieter than my 1080 ti.
Best graphics performance I’ve seen. Can handle anything maxed graphics and maintain competitive frame rates.
WILL take everything you throw at it. Takes gaming to a whole new level of gorgeousness. Silent fans, even under heavy loads. Makes up for a quiet build.
Love it, big upgrade from a 1050 TI.
I can play most games at 1440p 120+ FPS at high settings.
An amazing graphics card especially at its price point. Worth every cent. The cooler design is very effective at keeping temps low but also silent. This card is probably over 2 times better than my old 2070.
Got lucky and was able to purchase this card. It was a great price and it runs just as fast as a 2080ti. Buy this if it ever comes back into stock. It runs cool and quiet.
I bought this GPU for only for gaming. This is an absolutely beautiful GPU. Very minimalistic and surprisingly compact. It can easily handle games 1440p high refresh rates with all settings maxed out and stays pretty cool and quiet under load.
I originally had the 3060ti and while that card is only about 10% weaker than this one in most metrics it felt that at 1440p it couldn’t pull its weight quite like this. This card does really well when you undervolt and keep the overclock nd I’m getting a steady 150+ FPS at 1440p in Warzone using low-normal settings.
I tested out a bunch of recent games as far as they could go with the settings and everything played beautifully. So smooth, and the ray tracing!
Quality and Value
We always find quality and great value for networking equipment with Avaxos. Their response is always quick and efficient. A+
The service is good, the prices are excellent, I will definitely buy it again
Very friendly and qualified customer support. I recommend, I will use again, I will buy more, I would 100% recommend. Quick and professional.Delivery – Fast, Quick.
Insanely fast
Pros: – Really fast
– Never have lag or bad fps
– Always below 70 degrees
– Quiet
Cons: – This thing is huuuuge.
Overall Review: I started playing black ops cold war on this, and it defaulted to 4k with ray tracing, getting around 100fps on my 65″ tv… looks beautiful. It overclocks right out of the box, so no tweaking or anything. Just get good performance. Period.
good product, but after a few hours of usage my pc starts lagging horribly
Pros: Great performance
good temps
ok noise
Cons: pc begins lagging horrible after multiple hours being on.
Overall Review: good card and the issues can be fixed by driver updates.
Great Card
Pros: Performance, cooling, silent
Cons: Gigabyte Aorus Engine is buggy and won’t let the PC go to sleep. Just make sure to quit the Aorus engine if you want the PC to go to sleep.
Overall Review: 4 stars for great card and one star deducted for Aorus engine bug that doesn’t let the PC to go to sleep.
Powerful
Pros:
– Most powerful GPU I’ve ever owned
– Zero issues installing
– Zero crashes
Overall Review: If you can find one available get it.
Pretty good if you can get one.
Pros: Got this for my 3440×1440 monitor and I run everything max at 100 fps. The cars runs at 70c under full load the sound is manageable.
Cons: Sound if you like quiet rigs, but what can you expect the card is massive.
– huge bugs causing the card to crash pc, but after the driver update it’s all fixed brining the clock speed down another 90mhz.
Overclocking is pretty limited, under volting is where I found the most potential getting just past 2GHz, but I do fancy an under volt helps with noise if you don’t use headphones. Oh and the card is around 50c without any load also depends on what you got running obviously.
Overall Review: If you can get one I don’t see how you can go wrong with any 3080 card. Especially this one! Sure the design is limited, but a man can only wait in the EVGA queue for so long.