How to Return an Item
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- Print the return authorization and shipping-label
Request return authorization online or give us a call. You’ll then be able to print the return shipping label and authorization.
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- Prepare your package
Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.
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- Ship your package
Take the package to any UPS, USPS or DHL drop-off location and you’re done.
60-Day Returns
You may return or exchange a complete, new product for any reason within 60 days. Defective products are covered by exchange only. Additional exclusions apply.
Product Warranties
Products sold on Avaxos are generally covered by both Avaxos’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty tab on each item’s product page:
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- The item’s Avaxos return policy is listed under Return Policies.
- The manufacturer warranty is listed under Warranty.
Backorders cancellation/return policy
Orders containing both backorder and in-stock items may have the backordered items canceled at the customer’s request. Backorder cancellations and/or modifications must be requested no later than seven business days prior to their release date. Cancelling backordered items may result in a 15% cancellation fee. Refunds, minus the cancellation fee, are issued through the original payment method.
In some circumstances, you can be charged a restocking fee when an item is returned. These circumstances include when an item is returned outside of Avaxos’s return policy or in used, damaged, defective, or materially different condition. Items returned in original condition and within our policy guidelines cannot be charged a restocking fee. We are not required to accept returns beyond the return window. However, if we do, you can also be charged a restocking fee.
A restocking fee is a percentage of the item’s price, depending on the type of item and its condition upon return (item price does not include shipping costs). Only returned items are eligible for a restocking fee. The refund workflow will help you calculate the restocking fee for eligible items, and deduct it from the refund you issue to your customer based on the guidelines outlined in the table below.
Important Details and Exclusions
Refund or exchange option: You may choose an exchange or a refund for the returned product.
Refund method: Refunds are issued to the same credit card, debit card, PayPal, gift certificate, store credit account, digital currency wallet or other form of payment used on your original transaction. Only money orders are non-refundable and instead are issued as store credit upon return.
Non-refundable exclusions include select products such as those noted as non-refundable in the product description, pre-cut wire, all software, downloads or digital content, installation labor, and special order or made-to-order products (e.g. vehicle alternators).
Products must be new and show no signs of use or installation or Avaxos will refuse the return or charge a restocking fee. Examples of conditions that will lead to refused returns or a restocking fee include:
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- Any sign of use – including installation, scratches, or other signs of use such as physical marking, screw holes, ect.
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- Tags, stickers and other manufacturer labels that have been removed or tampered with.
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- The product is missing parts or the original product packaging has been damaged or tampered with.
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- The product has a different serial number than the one Avaxos shipped.
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- Physical damage from drops, liquid, mishandling, ect.
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- Any returned product that was damaged due to improper packaging.
Bonus products, promotional bundles, free accessories, loyalty points and gift cards or other products that are not returned, but were included in a promotion with the product returned, will be deducted their full individually listed price from any credit or refund issued. Similarly, promotional products that are returned without their corresponding bundled product may not be credited.
Damaged product and/or shipping box due to shipping: You have 10 calendar days from your delivery date to notify Avaxos of any damage that occurred during shipment.
When will I get my refund or replacement? After we receive your product, we normally process your exchange or refund within three business days. Some products require additional testing or evaluation.
How will I know if you’ve received my return? We will email you a Return Received notice detailing that your return has been received. An additional email will be sent following the completion of the return process.
Defective Products
A defective product is covered through an exchange of the same product within our return period. If the product is discontinued, you will be eligible for non-refundable store credit towards another product. After 60 days a defective product is covered under warranty coverage as stated above. Any product missing manufacturer packaging, accessories or parts (including those promotional in nature) will be exchanged only for the same product with the aforementioned packaging, accessories and parts not being included upon the exchange (we exchange exactly what you send us). In the event a product is returned missing accessories and/or packaging, and the product is not in stock for exchange, we will send the product for warranty repair, regardless of the purchase date.
Return Shipping Costs
For most returns, we offer an incredibly discounted UPS or DHL shipping label program for UK, US and Canadian customers that can be purchased directly through your Avaxos account.
Original paid shipping costs for orders that do not include free shipping are deducted from your refund, store credit or exchange towards alternate products. For example, if you order includes free shipping there is no deduction; however, shipments that include express shipping will be charged a fee.
International customers and those outside UK, Canada and the continuous United States are responsible for all shipping costs, and your original shipping is non-refundable and will be deducted from any refund or credit issued.
Missing a Package or Never Received Your Order?
If your tracking information shows that your package was delivered but you cannot find it, please do the following within 36 hours of the expected, stated delivery:
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- Verify the shipping address on the order is where you have been looking for the package.
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- Look for a notice of attempted delivery.
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- Look around the delivery location for your package.
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- See if someone else such as a neighbor or co-worker has accepted the delivery.
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- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail or packages.
For more information visit our Returns, Refunds & Exchanges page.
Before this 3080, I had a 1070. Majorly needed an upgrade and wow was it worth it.
Excellent fps gpu and temps on the gaming x trio 3080
– Beast performance
– Beautiful desing
– Quiet and cooler in silent mode
Excellent product if you’ are not looking to spend the cash for the 3090 (if you can get your hands on one). I managed to get this for my friend early this year for his build and he’s been using it for gaming @ 1440p. He’s been getting good temps and excellent to decent frames for most games depending on the settings
I was hesitating between 3070i and 3080. 3080 was definitely the right choice
For 1080p or 2k gaming this GPU is amazing and at a great price. I run three 1080p high refresh rate monitors and haven’t ran into any issues. I run games at ultra / ray tracing ultra and the thermals are good.
The best on the market! Reasonable price and amazing performance! I upgraded to the 3080 from a 3060, and it hasn’t failed us yet. Its so amazing. Clean product, compared to other graphics cards the founders edition is small but very powerful! Looks so clean inside of the pc and allows for plenty of extra space.
I’m upgrading from GTX 1070 so the performance gain is huge. Finally getting >60 fps@1440p in Control!
Card is decent size, and was able to fit in any case. This is beast of a graphics card. Hits the sweet spot in terms of value, pricing, and what it does.
I was very happy that I decided to use this site. Quick and awesome many thanks, I will buy from you again in the future. Recommend!
Very happy with quiet and fast GPU
Pros: – Quiet
– Fast
– Comes with a support bracket to help prevent the card from sagging under its own weight.
Cons: – By default, the RGB is bright (can lower brightness however with Dragon Center)
– Only 6, very distinct, light sources on the RGB bar.
I wish I could have gotten a 3080 version of this
Pros: Love everything about it
Cons: None
Overall Review: Would recommend
Nice
Nice upgrade to my 980TI
Pros: Runs games at 4K without a hitch
Very quiet
Cons: none
Overall Review: Highly recommend this card. It has the power to play anything on the market at this time.
Amazing
Pros: Great cooling, runs whisper quiet, and has great build quality.
Cons: Card is massive, make sure your case can accommodate it. Backplate is a little too big and makes removing it a hassle
Overall Review: Great card
Excellent product, shipping was very fast and the set-up was trouble free. It is working great!