How to Return an Item
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- Print the return authorization and shipping-label
Request return authorization online or give us a call. You’ll then be able to print the return shipping label and authorization.
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- Prepare your package
Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.
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- Ship your package
Take the package to any UPS, USPS or DHL drop-off location and you’re done.
60-Day Returns
You may return or exchange a complete, new product for any reason within 60 days. Defective products are covered by exchange only. Additional exclusions apply.
Product Warranties
Products sold on Avaxos are generally covered by both Avaxos’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty tab on each item’s product page:
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- The item’s Avaxos return policy is listed under Return Policies.
- The manufacturer warranty is listed under Warranty.
Backorders cancellation/return policy
Orders containing both backorder and in-stock items may have the backordered items canceled at the customer’s request. Backorder cancellations and/or modifications must be requested no later than seven business days prior to their release date. Cancelling backordered items may result in a 15% cancellation fee. Refunds, minus the cancellation fee, are issued through the original payment method.
In some circumstances, you can be charged a restocking fee when an item is returned. These circumstances include when an item is returned outside of Avaxos’s return policy or in used, damaged, defective, or materially different condition. Items returned in original condition and within our policy guidelines cannot be charged a restocking fee. We are not required to accept returns beyond the return window. However, if we do, you can also be charged a restocking fee.
A restocking fee is a percentage of the item’s price, depending on the type of item and its condition upon return (item price does not include shipping costs). Only returned items are eligible for a restocking fee. The refund workflow will help you calculate the restocking fee for eligible items, and deduct it from the refund you issue to your customer based on the guidelines outlined in the table below.
Important Details and Exclusions
Refund or exchange option: You may choose an exchange or a refund for the returned product.
Refund method: Refunds are issued to the same credit card, debit card, PayPal, gift certificate, store credit account, digital currency wallet or other form of payment used on your original transaction. Only money orders are non-refundable and instead are issued as store credit upon return.
Non-refundable exclusions include select products such as those noted as non-refundable in the product description, pre-cut wire, all software, downloads or digital content, installation labor, and special order or made-to-order products (e.g. vehicle alternators).
Products must be new and show no signs of use or installation or Avaxos will refuse the return or charge a restocking fee. Examples of conditions that will lead to refused returns or a restocking fee include:
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- Any sign of use – including installation, scratches, or other signs of use such as physical marking, screw holes, ect.
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- Tags, stickers and other manufacturer labels that have been removed or tampered with.
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- The product is missing parts or the original product packaging has been damaged or tampered with.
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- The product has a different serial number than the one Avaxos shipped.
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- Physical damage from drops, liquid, mishandling, ect.
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- Any returned product that was damaged due to improper packaging.
Bonus products, promotional bundles, free accessories, loyalty points and gift cards or other products that are not returned, but were included in a promotion with the product returned, will be deducted their full individually listed price from any credit or refund issued. Similarly, promotional products that are returned without their corresponding bundled product may not be credited.
Damaged product and/or shipping box due to shipping: You have 10 calendar days from your delivery date to notify Avaxos of any damage that occurred during shipment.
When will I get my refund or replacement? After we receive your product, we normally process your exchange or refund within three business days. Some products require additional testing or evaluation.
How will I know if you’ve received my return? We will email you a Return Received notice detailing that your return has been received. An additional email will be sent following the completion of the return process.
Defective Products
A defective product is covered through an exchange of the same product within our return period. If the product is discontinued, you will be eligible for non-refundable store credit towards another product. After 60 days a defective product is covered under warranty coverage as stated above. Any product missing manufacturer packaging, accessories or parts (including those promotional in nature) will be exchanged only for the same product with the aforementioned packaging, accessories and parts not being included upon the exchange (we exchange exactly what you send us). In the event a product is returned missing accessories and/or packaging, and the product is not in stock for exchange, we will send the product for warranty repair, regardless of the purchase date.
Return Shipping Costs
For most returns, we offer an incredibly discounted UPS or DHL shipping label program for UK, US and Canadian customers that can be purchased directly through your Avaxos account.
Original paid shipping costs for orders that do not include free shipping are deducted from your refund, store credit or exchange towards alternate products. For example, if you order includes free shipping there is no deduction; however, shipments that include express shipping will be charged a fee.
International customers and those outside UK, Canada and the continuous United States are responsible for all shipping costs, and your original shipping is non-refundable and will be deducted from any refund or credit issued.
Missing a Package or Never Received Your Order?
If your tracking information shows that your package was delivered but you cannot find it, please do the following within 36 hours of the expected, stated delivery:
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- Verify the shipping address on the order is where you have been looking for the package.
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- Look for a notice of attempted delivery.
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- Look around the delivery location for your package.
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- See if someone else such as a neighbor or co-worker has accepted the delivery.
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- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail or packages.
For more information visit our Returns, Refunds & Exchanges page.
This card is a major upgrade coming from an AMD 7870. I appreciate the driver support and overall positive experience with this 1660 super series
Short profile
Dual fans run cool and quiet
Great compatibility of inputs
Runs ultrawide 3440×1440 gaming
Runs everything I’ve thrown at it. For the price it’s a pretty high quality video card.
Really good graphics card forncheap.
This graphics card is amazing for my VR rig. I’m playing half-life alyx in high specs with the old oculus rift with no problem 5/5.
A great card for 1080p gaming and if you look real hard you can find them in stock
Awesome, with this graphics card you can play anything in 1080p in 144hz with 4k support.
Everything worked perfectly! The store clerks was very nice
I replaced a 1050ti I had for 3 years and this GPU has around 2x the he performance. I should of bought it when it first came out.
Can run the majority of games smoothly on high/ultra settings. An outstanding price performance gpu
Bought this card for my first self built pc, moved up from the 1060 3gb and there is a gigantic difference in performance. I’m able to easily play at the highest settings. Awesome Card!
Mid-level budget graphics card.
I purchased this graphics card recently for my first PC build. My use case was mainly for office work with dual monitors and some light gaming and per my research this one fit the bill perfectly.
Excellent gpu and i am able to game with great quality at 144hz. It is definitely worth the money.
A must buy.
Overall Review: this is a very good buy if you want something with speed and is priced right.
Worked right out of the box
Driver installation was simple enough
Fit inside my case
Best option I had. Plays games well. I’m giving this 5 stars because it works as well as it could.
Fast graphics card.. Awesome videos editing and gaming.. I’m lucky I got one online. Yes recommend!!
Great upgrade for budget gamers.
I’ve been able to play games that used to stutter and tear with no problems. I keep the fans at 60% and they are super quiet even while gaming. Temperatures stay at a low level and I have no overheating issues.
Excellent service, very fast and professional. Completed my order within a couple hours with no problems, def recommend and will come back for sure.
Very happy I bought this graphics card. 1080p and 1440 easy. It does the job.
i love this thing
Overall Review: i love this gpu. Only 1 dp port tho but that’s all right.
Great GPU!
This Graphics card works great for everything I run on it. I use it for photoshop and rendering in Lumion, Rhino and Sketchup. Also it works great for the occasional game that I play.
Cool! Amazing, I love it! Runs all of my racing sims and modern warfare perfectly!
I love it, I upgraded from an rx570 and my frame rates doubled, I can run everything on ultra/high. Very pleased to say the least.. it is definitely capable of running VR games.
HD gaming KING! So much awesome is contained in this not too big card. I am very impressed with the performance of everything I’ve played. This card can do just about max 1080p in anything recent and prior. 1440p 60+ is def an option as well at mostly high settings which is fantastic.
Working very well.
The swap out went without a hitch or a glitch. I only use Asus hardware. I don’t like to mix and match manufacturers. Asus has been a good choice for me and I’ll continue to use their products.
I would recommend this to a friend.
Good product, great service
Pros: No issues with the card or its install. Works great!
Cons: None so far.
Overall Review: I have nowhere the experience to say whether or not this is a good or bad product compared to anything else but I bought it and I’m enjoying It in my new gaming rig.
Solid performance, Bang for the buck!
Pros: Amazing performance if your playing in 1080P or 1444p!
Cons: Backplate could hove been metal.
Overall Review: Really nice product!
Very good GPU
Overall Review: I replaced a 1050ti I had for 3 years and this GPU has around 2x the he performance. I should of bought it when it first came out. I’m using it with my old Ryzen 5 1600, Gigabyte B350, 16gb 2666 Ram.
Nice
Pros: Compact size, and fairly quiet, runs in the low 70c range temp-wise with my usage.
Cons: Only 3 outputs a DVI, HDMI and DP so no 4th screen support.
Overall Review: All in all the card does what it suppose to do, no complaints.
Best value !
Pros: Exactly as advertised
Strong built
Cons: None
Overall Review: This card is the best value you can get for 1080 gaming.
Great service.
Great service, on time, overall good experience.
Ok Card
Pros: -Price for a 1660 Super
-ASUS Brand
-Simple, no frills
Cons: -Wider than a standard x16 PCI card ( 2.5 slots wide ) * Makes running 2 in the same system kinda tight…and less airflow beteen the two
-Less than desirable heat dissipation
Was a great price for the performance!
Pros: Quite powerful
Two nearly silent fans for cooling
only needs one eight pin to power it
Cons: There are much better choices as of writing this review
Only three display outs
Overall Review: Was a good budget choice when it was relevant.
Got what I paid for. No complaints.