How to Return an Item
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- Print the return authorization and shipping-label
Request return authorization online or give us a call. You’ll then be able to print the return shipping label and authorization.
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- Prepare your package
Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.
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- Ship your package
Take the package to any UPS, USPS or DHL drop-off location and you’re done.
60-Day Returns
You may return or exchange a complete, new product for any reason within 60 days. Defective products are covered by exchange only. Additional exclusions apply.
Product Warranties
Products sold on Avaxos are generally covered by both Avaxos’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty tab on each item’s product page:
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- The item’s Avaxos return policy is listed under Return Policies.
- The manufacturer warranty is listed under Warranty.
Backorders cancellation/return policy
Orders containing both backorder and in-stock items may have the backordered items canceled at the customer’s request. Backorder cancellations and/or modifications must be requested no later than seven business days prior to their release date. Cancelling backordered items may result in a 15% cancellation fee. Refunds, minus the cancellation fee, are issued through the original payment method.
In some circumstances, you can be charged a restocking fee when an item is returned. These circumstances include when an item is returned outside of Avaxos’s return policy or in used, damaged, defective, or materially different condition. Items returned in original condition and within our policy guidelines cannot be charged a restocking fee. We are not required to accept returns beyond the return window. However, if we do, you can also be charged a restocking fee.
A restocking fee is a percentage of the item’s price, depending on the type of item and its condition upon return (item price does not include shipping costs). Only returned items are eligible for a restocking fee. The refund workflow will help you calculate the restocking fee for eligible items, and deduct it from the refund you issue to your customer based on the guidelines outlined in the table below.
Important Details and Exclusions
Refund or exchange option: You may choose an exchange or a refund for the returned product.
Refund method: Refunds are issued to the same credit card, debit card, PayPal, gift certificate, store credit account, digital currency wallet or other form of payment used on your original transaction. Only money orders are non-refundable and instead are issued as store credit upon return.
Non-refundable exclusions include select products such as those noted as non-refundable in the product description, pre-cut wire, all software, downloads or digital content, installation labor, and special order or made-to-order products (e.g. vehicle alternators).
Products must be new and show no signs of use or installation or Avaxos will refuse the return or charge a restocking fee. Examples of conditions that will lead to refused returns or a restocking fee include:
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- Any sign of use – including installation, scratches, or other signs of use such as physical marking, screw holes, ect.
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- Tags, stickers and other manufacturer labels that have been removed or tampered with.
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- The product is missing parts or the original product packaging has been damaged or tampered with.
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- The product has a different serial number than the one Avaxos shipped.
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- Physical damage from drops, liquid, mishandling, ect.
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- Any returned product that was damaged due to improper packaging.
Bonus products, promotional bundles, free accessories, loyalty points and gift cards or other products that are not returned, but were included in a promotion with the product returned, will be deducted their full individually listed price from any credit or refund issued. Similarly, promotional products that are returned without their corresponding bundled product may not be credited.
Damaged product and/or shipping box due to shipping: You have 10 calendar days from your delivery date to notify Avaxos of any damage that occurred during shipment.
When will I get my refund or replacement? After we receive your product, we normally process your exchange or refund within three business days. Some products require additional testing or evaluation.
How will I know if you’ve received my return? We will email you a Return Received notice detailing that your return has been received. An additional email will be sent following the completion of the return process.
Defective Products
A defective product is covered through an exchange of the same product within our return period. If the product is discontinued, you will be eligible for non-refundable store credit towards another product. After 60 days a defective product is covered under warranty coverage as stated above. Any product missing manufacturer packaging, accessories or parts (including those promotional in nature) will be exchanged only for the same product with the aforementioned packaging, accessories and parts not being included upon the exchange (we exchange exactly what you send us). In the event a product is returned missing accessories and/or packaging, and the product is not in stock for exchange, we will send the product for warranty repair, regardless of the purchase date.
Return Shipping Costs
For most returns, we offer an incredibly discounted UPS or DHL shipping label program for UK, US and Canadian customers that can be purchased directly through your Avaxos account.
Original paid shipping costs for orders that do not include free shipping are deducted from your refund, store credit or exchange towards alternate products. For example, if you order includes free shipping there is no deduction; however, shipments that include express shipping will be charged a fee.
International customers and those outside UK, Canada and the continuous United States are responsible for all shipping costs, and your original shipping is non-refundable and will be deducted from any refund or credit issued.
Missing a Package or Never Received Your Order?
If your tracking information shows that your package was delivered but you cannot find it, please do the following within 36 hours of the expected, stated delivery:
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- Verify the shipping address on the order is where you have been looking for the package.
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- Look for a notice of attempted delivery.
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- Look around the delivery location for your package.
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- See if someone else such as a neighbor or co-worker has accepted the delivery.
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- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail or packages.
For more information visit our Returns, Refunds & Exchanges page.
Shipping date:
Its a strix!
I would recommend this GOU to any serious gamer and it you can get one for MSRP then Score.
An amazing card!
Incredibly powerful. Handles every game I throw at it with ease. Runs very cool considering how powerful it is.
A+ card, F tier software
Pros: Very nice thermals, runs quiet and cool.
Cons: I’d give this card 4 or 5 stars if the RGB software would actually detect my GPU. Countless times of reinstalling and troubleshooting.. but nothing worked. Having bought this card due to the cool LCD screen and not being able to use it a huge problem.
Overall Review: Overall if you’re looking at getting this card for the LCD on the side.. don’t. Other than that card runs pretty decent.
Its fast, and luckily I got one when they were at their launch price. Just make sure you have a decent PSU and CPU to feed this beast.
The Best of the Best!
Literally everything.
Nuff said.
Best 3080 you can get!
Extremely high quality and great OC potential!
None really. It’s a large GPU and barely fit my h510i
This is the first 3080 card I have owned and I am just blown away with its awesomeness. I am not a computer guy and dont know all of the cool kid lingo but dang this card is amazing. I first noticed details in various games that I have never seen before. I then notice how smooth everything was at the highest settings my games have. Just amazing graphics with every game I play or my son plays.
People like me with little experience can easily install this card.
An absolute beast of a GPU
Pros: – If you want to go and set everything to ultra and still have high frames this is your GPU
– Cooling stack is thick (4 slots!) but during a Furmark stress test even at max boost and 360 watts the card never broke 70c
– I game at 1440p this card keeps the frame rate high on new games at ultra settings
– Playable frames with raytracing on
– LCD is a nice little add on I normally have mine displaying GPU stats but you can choose from a variety of things.
Cons: – Needs a GPU bracket if you don’t have a reinforced PCIe slot
Cool and Quiet
Pros: Great Cooling
Very Quiet
Solid Performance
LCD Screen
Build Quality
Cons: Heavy (needs GPU support)
Mediocre Overclock
Gigabyte Software (although it won’t affect this review)
Overall Review: I would certainly recommend this to anyone looking for a cool and quiet card who doesn’t mind paying a bit of premium. A GPU SUPPORT IS MANDITORY OR YOU WILL EXPERIENCE SAG THE LIKES OF WHICH HAS NEVER BEEN SEEN.
Card works great. While it’s hard to get it is worth the wait. Especially since the tariff increase has affected all cards. Good luck to all trying to get these
Great customer service and the fastest shipping ever.
Great VGA but!
Pros: Runs good, keeps Cool and perfect performance!
Cons: HUGE HUGE HUGE Card!
Frustrated SOFTWARES ! (Auros engine and RGB Fusion)
tried to fix it more 100 times and it doesn’t work!!!
Overall Review: I recommend to have one unless you care about control softwares (they are really bad)
Excellent product, rock solid performance and great cooling!
Great product. Solid performance, stays very cool at high load
Amazing card. I play games @ 3440×1440 144hz on high settings and it all runs smoothly.
Outstanding card wiht some unfortunate software issues
Pros: –Handles everything I’ve thrown at it at 4K Ultra 60+ fps.
–Quiet and cool. Even when games hit 100+ fps at 4K the card stays quiet and I’ve never seen it hit 70 degrees.
Cons: –I’m not too into RGB so I planned to turn it off, but the RGBFusion 2.0 software is a disaster. It kind of worked for a while but everytime my PC restarted I had to go back into it and adjust the lighting again.
Expensive, but is probably the best air cooled 3080!!!
Pushes frames like a beast.
Thermals are fantastic and noise is at a minimum.
Expensive, but that is expected with the current state of the market.
If you want the best in air cooled GPUs, this is it. That being said, if you can find a cheaper 3080, that would be the better option simply from how pricey this one is.
Great product, easy to install and no issues so far.
Pros: I’ve been using this for around 3 weeks now and it’s running great under load and temps are around 65.
The side screen is also pretty nice to see.
Cons: Insanely hard to get.
Really large card so wont fit smallish cases well.
Overall Review: Great GPU.
If you ever see it in stock just buy it. I just got super lucky during a drop!
Great product, fast shipping, and awesome customer service
Great value, great service.
Great build quality gimped by bad software and firmware
Pros: Beefy cooler
Cool design
Cons: Tons of GPU sag
Software for RGB and OLED screen is broken
Power limit is 100% (other cards do 120%), so overclocking is very limited
Only 2 power connectors
Exceeded my expectations – excellent quality / excellent shipping.
Fast and exact service.
Grateful for the quick reaction of support! You’re the best!!!
Upgrade from my old gtx 960
Pros: 1.The performance is really incrediable. Run 2077 under the second highest setting at 1440p around 50 fps.
2.Nice RGB also.
Cons:
1.Useless LCD screen
2. 2x8pin connector
3. I update the nivida driver, or my pc cannot recognize this card
Overall Review:
1. Monster card if you can manage to get one.
2. Prepare a big case to fit this card.
3. Need gpu support bracket to prevent sagging.
4. Fan noise is not low
Great!
Pros: – Quiet
– Nice design
– Great performance
Cons: – It’s so big
– I mean it’s huge
If you can get it at MSRP this GPU will rocket you into a fantastic visual experience at high resolutions. Side note a lot of people complain that the software is deal breakingly bad. This is not true even though it is not as good as MSI afterburner it is still quite usable and has many presets and custom options for card visuals and clocks.