How to Return an Item
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- Print the return authorization and shipping-label
Request return authorization online or give us a call. You’ll then be able to print the return shipping label and authorization.
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- Prepare your package
Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.
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- Ship your package
Take the package to any UPS, USPS or DHL drop-off location and you’re done.
60-Day Returns
You may return or exchange a complete, new product for any reason within 60 days. Defective products are covered by exchange only. Additional exclusions apply.
Product Warranties
Products sold on Avaxos are generally covered by both Avaxos’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty tab on each item’s product page:
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- The item’s Avaxos return policy is listed under Return Policies.
- The manufacturer warranty is listed under Warranty.
Backorders cancellation/return policy
Orders containing both backorder and in-stock items may have the backordered items canceled at the customer’s request. Backorder cancellations and/or modifications must be requested no later than seven business days prior to their release date. Cancelling backordered items may result in a 15% cancellation fee. Refunds, minus the cancellation fee, are issued through the original payment method.
In some circumstances, you can be charged a restocking fee when an item is returned. These circumstances include when an item is returned outside of Avaxos’s return policy or in used, damaged, defective, or materially different condition. Items returned in original condition and within our policy guidelines cannot be charged a restocking fee. We are not required to accept returns beyond the return window. However, if we do, you can also be charged a restocking fee.
A restocking fee is a percentage of the item’s price, depending on the type of item and its condition upon return (item price does not include shipping costs). Only returned items are eligible for a restocking fee. The refund workflow will help you calculate the restocking fee for eligible items, and deduct it from the refund you issue to your customer based on the guidelines outlined in the table below.
Important Details and Exclusions
Refund or exchange option: You may choose an exchange or a refund for the returned product.
Refund method: Refunds are issued to the same credit card, debit card, PayPal, gift certificate, store credit account, digital currency wallet or other form of payment used on your original transaction. Only money orders are non-refundable and instead are issued as store credit upon return.
Non-refundable exclusions include select products such as those noted as non-refundable in the product description, pre-cut wire, all software, downloads or digital content, installation labor, and special order or made-to-order products (e.g. vehicle alternators).
Products must be new and show no signs of use or installation or Avaxos will refuse the return or charge a restocking fee. Examples of conditions that will lead to refused returns or a restocking fee include:
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- Any sign of use – including installation, scratches, or other signs of use such as physical marking, screw holes, ect.
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- Tags, stickers and other manufacturer labels that have been removed or tampered with.
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- The product is missing parts or the original product packaging has been damaged or tampered with.
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- The product has a different serial number than the one Avaxos shipped.
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- Physical damage from drops, liquid, mishandling, ect.
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- Any returned product that was damaged due to improper packaging.
Bonus products, promotional bundles, free accessories, loyalty points and gift cards or other products that are not returned, but were included in a promotion with the product returned, will be deducted their full individually listed price from any credit or refund issued. Similarly, promotional products that are returned without their corresponding bundled product may not be credited.
Damaged product and/or shipping box due to shipping: You have 10 calendar days from your delivery date to notify Avaxos of any damage that occurred during shipment.
When will I get my refund or replacement? After we receive your product, we normally process your exchange or refund within three business days. Some products require additional testing or evaluation.
How will I know if you’ve received my return? We will email you a Return Received notice detailing that your return has been received. An additional email will be sent following the completion of the return process.
Defective Products
A defective product is covered through an exchange of the same product within our return period. If the product is discontinued, you will be eligible for non-refundable store credit towards another product. After 60 days a defective product is covered under warranty coverage as stated above. Any product missing manufacturer packaging, accessories or parts (including those promotional in nature) will be exchanged only for the same product with the aforementioned packaging, accessories and parts not being included upon the exchange (we exchange exactly what you send us). In the event a product is returned missing accessories and/or packaging, and the product is not in stock for exchange, we will send the product for warranty repair, regardless of the purchase date.
Return Shipping Costs
For most returns, we offer an incredibly discounted UPS or DHL shipping label program for UK, US and Canadian customers that can be purchased directly through your Avaxos account.
Original paid shipping costs for orders that do not include free shipping are deducted from your refund, store credit or exchange towards alternate products. For example, if you order includes free shipping there is no deduction; however, shipments that include express shipping will be charged a fee.
International customers and those outside UK, Canada and the continuous United States are responsible for all shipping costs, and your original shipping is non-refundable and will be deducted from any refund or credit issued.
Missing a Package or Never Received Your Order?
If your tracking information shows that your package was delivered but you cannot find it, please do the following within 36 hours of the expected, stated delivery:
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- Verify the shipping address on the order is where you have been looking for the package.
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- Look for a notice of attempted delivery.
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- Look around the delivery location for your package.
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- See if someone else such as a neighbor or co-worker has accepted the delivery.
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- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail or packages.
For more information visit our Returns, Refunds & Exchanges page.
Is a decent card for playing at 1080p at close to 60 fps on high settings.
So this card actually worked with zero conflicts. My previous card was an AMD R9 380. I purchased the AMD RX560 and it rebooted and froze at random. The NVIDIA 1660 Super has zero random reboots or freezes and is much faster. Absolutely recommend this card!
Great Product for the price is a better upgrade from my 1650 super I previously had
Simply a GPU that does what it does. Packaging was great as it protected the GPU during delivery.
Card is really good and worked as expected. Good build quality.
Awesome card. Best bang for your buck currently available. No problem running 1080P at 50fps with a little overclocking. Very stable card.
Great product, good customer service, easy to install
super efficient card for mining ethereum. would definitely make a rig out of these
Great GPU. Good price. I know that this GPU is for 1080p but I used it for 4k and it does the work.
Bought this for a friend I was building a PC for , u was able to get stable 120fps at 1080p with medium to low settings on a few games, definitely recommend.
This will handle plenty of great AAA games @ 1080p. This is a great card for the price!
Awesome card. No issues so far. Works great for me. Price was great too. I wish i could get another 1 or 2 but its always either sold out or not available in my area.
Not a bad card at all, probably not the best for warzone as that game is poorly optimized, but I can get about 80-90 fps at 1080p. I would get it though to hold you over the GPU shortage.
Good budget GPU that doesn’t break the bank. I needed to upgrade my GTX 1060 3gb, but didn’t want to pay too much for a higher end card. This gets me over 100 fps on low settings on Warzone and around 75 on medium settings.
great value graphics card. this was my first card and it was very easy to install.
The 1660 Super has been superb! Has handled everything I have thrown at it so far. I did notice the fans ramp up a little more often after a driver upgrade but after rolling back it has been fine. This card is probably closer to obsolete so a gamer would probably want the 2000 or 3000 series but for those that don’t this is a great card.
Does the job for moderate gamer. Fits my budget. For those not willing to spend a fortune on a video card. Reasonable size and limited noise.
This card is faster than the GTX660ti it replaced and uses half the power. And easy install and is 2 inches shorter than the old card.
1660 super is a very good card but the price is insane, I remember this being around $200 or less before 2021 but it’s good for 1080p gaming and size of gpu very small so it will fit almost any case which is good
This is awesome! Great for the price I would even pay up for it
This is a great item, it works well would recommend it to anyone who wants to build their Pc
If you are poor like me, this is the absolute best bang for your buck. Good luck fellow gamers. (And whatever else you do on your PC…)
Yes awesome great for computers, no lag whatsoever
Pretty good graphics card for the money, especially right now with the current shortage of gpus. I mainly play Call of Duty: Warzone and consistently get 144+ fps on high settings. If you’re looking to play on a 1080p monitor, this card isn’t bad.
A good budget card…..if u can get one………..
fantastic graphis card great to mine and game with!
Shipped fast and secure! Works as it should! Thanks!
Great product for the price! Highly recommended!!!
Good deal compared to the gpu situation. Worth it!
This card works well, can play any game in 1080 p no problems.