How to Return an Item
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- Print the return authorization and shipping-label
Request return authorization online or give us a call. You’ll then be able to print the return shipping label and authorization.
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- Prepare your package
Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.
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- Ship your package
Take the package to any UPS, USPS or DHL drop-off location and you’re done.
60-Day Returns
You may return or exchange a complete, new product for any reason within 60 days. Defective products are covered by exchange only. Additional exclusions apply.
Product Warranties
Products sold on Avaxos are generally covered by both Avaxos’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty tab on each item’s product page:
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- The item’s Avaxos return policy is listed under Return Policies.
- The manufacturer warranty is listed under Warranty.
Backorders cancellation/return policy
Orders containing both backorder and in-stock items may have the backordered items canceled at the customer’s request. Backorder cancellations and/or modifications must be requested no later than seven business days prior to their release date. Cancelling backordered items may result in a 15% cancellation fee. Refunds, minus the cancellation fee, are issued through the original payment method.
In some circumstances, you can be charged a restocking fee when an item is returned. These circumstances include when an item is returned outside of Avaxos’s return policy or in used, damaged, defective, or materially different condition. Items returned in original condition and within our policy guidelines cannot be charged a restocking fee. We are not required to accept returns beyond the return window. However, if we do, you can also be charged a restocking fee.
A restocking fee is a percentage of the item’s price, depending on the type of item and its condition upon return (item price does not include shipping costs). Only returned items are eligible for a restocking fee. The refund workflow will help you calculate the restocking fee for eligible items, and deduct it from the refund you issue to your customer based on the guidelines outlined in the table below.
Important Details and Exclusions
Refund or exchange option: You may choose an exchange or a refund for the returned product.
Refund method: Refunds are issued to the same credit card, debit card, PayPal, gift certificate, store credit account, digital currency wallet or other form of payment used on your original transaction. Only money orders are non-refundable and instead are issued as store credit upon return.
Non-refundable exclusions include select products such as those noted as non-refundable in the product description, pre-cut wire, all software, downloads or digital content, installation labor, and special order or made-to-order products (e.g. vehicle alternators).
Products must be new and show no signs of use or installation or Avaxos will refuse the return or charge a restocking fee. Examples of conditions that will lead to refused returns or a restocking fee include:
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- Any sign of use – including installation, scratches, or other signs of use such as physical marking, screw holes, ect.
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- Tags, stickers and other manufacturer labels that have been removed or tampered with.
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- The product is missing parts or the original product packaging has been damaged or tampered with.
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- The product has a different serial number than the one Avaxos shipped.
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- Physical damage from drops, liquid, mishandling, ect.
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- Any returned product that was damaged due to improper packaging.
Bonus products, promotional bundles, free accessories, loyalty points and gift cards or other products that are not returned, but were included in a promotion with the product returned, will be deducted their full individually listed price from any credit or refund issued. Similarly, promotional products that are returned without their corresponding bundled product may not be credited.
Damaged product and/or shipping box due to shipping: You have 10 calendar days from your delivery date to notify Avaxos of any damage that occurred during shipment.
When will I get my refund or replacement? After we receive your product, we normally process your exchange or refund within three business days. Some products require additional testing or evaluation.
How will I know if you’ve received my return? We will email you a Return Received notice detailing that your return has been received. An additional email will be sent following the completion of the return process.
Defective Products
A defective product is covered through an exchange of the same product within our return period. If the product is discontinued, you will be eligible for non-refundable store credit towards another product. After 60 days a defective product is covered under warranty coverage as stated above. Any product missing manufacturer packaging, accessories or parts (including those promotional in nature) will be exchanged only for the same product with the aforementioned packaging, accessories and parts not being included upon the exchange (we exchange exactly what you send us). In the event a product is returned missing accessories and/or packaging, and the product is not in stock for exchange, we will send the product for warranty repair, regardless of the purchase date.
Return Shipping Costs
For most returns, we offer an incredibly discounted UPS or DHL shipping label program for UK, US and Canadian customers that can be purchased directly through your Avaxos account.
Original paid shipping costs for orders that do not include free shipping are deducted from your refund, store credit or exchange towards alternate products. For example, if you order includes free shipping there is no deduction; however, shipments that include express shipping will be charged a fee.
International customers and those outside UK, Canada and the continuous United States are responsible for all shipping costs, and your original shipping is non-refundable and will be deducted from any refund or credit issued.
Missing a Package or Never Received Your Order?
If your tracking information shows that your package was delivered but you cannot find it, please do the following within 36 hours of the expected, stated delivery:
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- Verify the shipping address on the order is where you have been looking for the package.
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- Look for a notice of attempted delivery.
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- Look around the delivery location for your package.
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- See if someone else such as a neighbor or co-worker has accepted the delivery.
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- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail or packages.
For more information visit our Returns, Refunds & Exchanges page.
Sent quickly, works well. Thanks
good. very good
There’s a reason it’s one of the highest rated GPU’s of all times. Baby does everything she’s spec’s for and then some. OC doesn’t do a lot, but excellent card
Best bang for your buck
Pricey as expected but excellent
Like most video cards its obviously one of the more expensive parts of a custom build but if your on a budget and want a nice graphics card this one is the way to go
Excellent 1660
Excellent video card. Runs cool, overclock well and silent
had this card about a month without any problems so far.
I tested with a few games. It slayed Doom on ultra settings and ran Ark very well on high settings. Frame rates seemed a little low trying to play Half Life Alyx on Ultra, but I didn’t have any problems on high. Overall, I’m very happy with the card.
Great graphics card have had it for over a year now and has ran all games I throw at it with not much trouble.
Great video card, very balance price with the power.
Came in once piece, bur swiftly. Was the easiest part of my computer to put together if you’re not dumb and mess up wiring like I did. However, I got it to work and it hasn’t hit above 60°C while playing GTAV on ultra. Highly recommend for a budget pc, even if it is the most expensive part.
Great product & delivery, thank you.
Love it and Love Avaxos! Easy and fast!
Good purchase.
Great product. I would recommend to a friend. Great value too.
MSI delivers again. Card is great for what it is and being in the entry level category. Really nice packaging and some extras in the box. Plus the car looks amazing
Superb performance. In fact for the generation of cards this fits in, this is the sweet spot in regards to performance/dollar. Yes you’ll find higher performing cards out there, but you’ll have to break open the piggy bank to buy them.
Runs cool and quite. Very happy with performance.
This graphics card is not only a beauty it is a beast! I can render all games I throw at it at max settings this card will manage up to the last gigabits it’s got!
I was looking for the next upgrade from my 1050ti and this was a complete overhaul. With my setup it doubled the framerate and quailty of most of my games I play. Would recommend if you’re looking for a good card to replace an older graphics card.
It works better than I thought it would. Very easy to install. Would recommend this product to anyone
Great card. Performs as expected. The factory overclock is great.
This card is a great entry/mid tier card. Given the current context of lacking GPU availability, it’s a godsend. Scarcity aside, it was a little overpriced, but works great for what it is! MSRP is way better than scalpers. Best of luck to you!
Quiet, works like it should
Overall Review: Quality work and effective performance.
Awesome graphics card for a mid level build I highly recommend it if you are able to get your hands on one that is.
THE #1 BUDGET KING! HANDS DOWN
Rocking mid-range card
Good so far – Except for a weird noise.
Pros: – Graphics seem good enough
– Looks great in my setup & goes well with my MSI MPG Z490 GAMING EDGE WIFI motherboard.
Cons: – I thought it seemed kind of loud right away, then it started making a loud sort of grinding noise. It seems to have gone away, despite me doing nothing to it
– It ran a little hot right when I tried it out but again, it seems to have gotten better with time
– Kind of overpriced but that’s just how the market is right now.
Overall Review: So far I would say yes I recommend it. The issues seem to have worked themselves out, but I am keeping a watchful eye on it.
really good gpu for newbies or people who have a budget! love it
Excelent
Pros: Is good and beauty
Cons: Non for me
Overall Review: Runs everything 60fps 1440 resolution and 4k 30fps, but for me is more than enough, price and performance is great, had the 2060 and is the same thing except the ray tracing that I dont need
Fair is an understatement for the price to performance ratio compared to newer cards.
cooling system is cool… quiet and turns off when uneeded, LEDs are a nice touch too. Built sturdy to the feel, you can hold it firmly and confidently and feel safe. Overall pretty satisfied 🙂
Works amazing and great graphics. Fans only work when needed and very quiet.
Upgraded from gtx 960 to this 1660 super. And I highly recommend this card if you are looking for a decent upgrade but don’t need top of the line.
Great graphics card. It’s quiet and cool, doesn’t get hot at all. Great cooling system with nice RGB lights on them, and great performance to go with it. Definitely recommended.
Great GPU.
Pros: -powerful enough for modern games
-overclocks easily with afterburner
-barely gets above 62C while overclocked to +145/+345
-awesome 6 GB of VRAM
Cons: None
Overall Review: I had a GTX 760 before this and was ecstatic to be able to go from low settings in-game to almost ultra.
Great mining cards
I use these graphics cards for mining crypto currency and they work great and use very little power
I have had my MSI Graphics Card for a couple of years now and have had no issues with anything besides it gets kinda hot but that is because of other things in my pc other then that i have had no problems
Quality Graphics Card
This is my first MSI product. I am very impressed with the quality of this graphics card. I am using it with two 27″ monitors and it operates flawlessly.
Good product!
Pros: Easy to set up looks nice runs good
Cons: Nothing wrong with the product
Overall Review: Yeah it looks nice runs good so far it does the job
Great graphics card. Gives me excellent screen graphics. Grateful for availability to Avaxos!
Replaced my old rx580 4gb with this graphics card. Was an awesome upgrade and glad I did. A great card for moderate to high levels of content creation as well!
I would recommend it.
Boosted the performance of my computer. replaced a GTX 1060 3 GB with this card and immediately noticed an increase in performance.
Great Card.
Chose the MSI Geforce GTX 1660 super over the radeon. Could not be happier easy to set up, update and tweak. Looks great on the MSI board
i love its looks and it gave great performance,hs pretty good cooling and also the shiping was great
Very nice graphics card works great no problems. Id buy again
Perfect budget card
This thing is awesome especially the quiet fans. They only run when it reaches a certain temperature.
As a first person shooter gamer, updating to this graphics card has done wonders! The image and gameplay is incredible! Excellent product!
what I expected, good quality. Perfect what I needed. I would definitely recommend it.
Great graphics card!!
The MSI GTX 1660 super is the best GPU under the 20 series.
Exactly as described, met all expectations perfect for my build
Great job, fast service.
Great gpu for any first time pc builders.
This gpu is easy to use and they quality speaks for itself. Not only is the quality impressive but for such a low price you get more than what you pay for
It was exactly what I ordered. I am satisfied with the purchase.
Great midrange gpu 10/10 would buy again.
Hard working and amazingly quiet. Would buy again.
Pros: In Budget
Cons: –
Overall Review: Excellent, Well Designed
Fantastic card for the money.
Pros: Tasteful RGB lighting.
Quality build.
Aesthetically pleasing backplate
Runs any game just fine on ultra.
Cons: None
Was not only helpful and supportive in finding what would work for me, he helped me troubleshoot it after it arrived. Great prices, very personal customer service.
Shipping was quick. Everything as it should.
Absolutely wonderful
Pros: Beautiful card, beautiful performance.
Overclocked it +200/+500 straight out of the box, and it has stayed stable without any hiccups.
Best card you can buy if you are only gaming in 1080p
Works perfectly in my build. 64gb 3200 DDR 4, Ryzen 3700x, MSI x570 Gaming Edge Wifi mobo.
Cons: I didn’t get an MSI sticker with mobo, OR GPU. Depressing.
Overall Review: Absolutely get this card for 1080p gaming.
Great value.
Pros: – easily drive multiple 4k monitors for everyday use, smoothly
– quiet when not in use
– 4k and 2k gaming
– AMD, ’cause who doesn’t like the underdog
– flawless Linux support (with open source driver)
Cons: –
Great Budget Gaming Card.
Pros: Excellent bang for the buck.
8Gb of memory is nice in a low priced card.
Perfect for 1080p gaming.
VR capable at a reasonable price.
Outstanding product with a price to match!
Overall Review: Would recommend to those building a PC on a low to mid-range budget.
The best service you can ask for, fast and efficient.
Good card; Received Much Earlier Than Expected
Overall Review: The card performance is solid. Would recommend.
Excelent
Pros: Is good and beauty
Cons: Non for me
Fantastic performance, with annoying choice for RGB software.
Pros: Everything regarding performance! The cards stays cool and quiet while tearing through games at 1080p without a problem. Well over 60 FPS (closer to 90) in everything. All most perfect 1080p card with killer cooler, and a great brushed aluminum back plate.
Cons: To control the RGB you have to use MSI Dragon Center, you can’t use the stand alone Mystic Lights. No reason for that other then to get people to use Dragon Center which comes with software I don’t want or need. Without Dragon Center the card simply stays in Rainbow mode. So I will be disconnection the RGB header in the card. Dragon Center maybe good for some people, but MSI should just have a simply stand alone program just for the RGB.
Overall Review: Overall, the card is great. Would have given a 5 out of 5 and said it was the perfect 1080p card if not for the whole RGB issue.
Pros: -Very quiet, looks great, works great, a worthwhile purchase
-RGB is easy to use and set up
Cons: -Haven’t found any so far
Overall Review: -I would absolutely recommend anyone looking for a cool looking, great and powerful graphics card at such a good price
Could Be Better
Pros: Very Stable. Works with every game I tested and had no issues at all.
Cons: Why does it have only 6GB of VRAM instead of 8GB…no clue. This is Nvidia going cheap instead of going all the way. 8GB was pretty standard fair when the RX 500 series came out for AMD…and then there is this thing…Perpetually hobbled in one form or another by an incomplete spec.