How to Return an Item
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- Print the return authorization and shipping-label
Request return authorization online or give us a call. You’ll then be able to print the return shipping label and authorization.
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- Prepare your package
Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.
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- Ship your package
Take the package to any UPS, USPS or DHL drop-off location and you’re done.
60-Day Returns
You may return or exchange a complete, new product for any reason within 60 days. Defective products are covered by exchange only. Additional exclusions apply.
Product Warranties
Products sold on Avaxos are generally covered by both Avaxos’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty tab on each item’s product page:
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- The item’s Avaxos return policy is listed under Return Policies.
- The manufacturer warranty is listed under Warranty.
Backorders cancellation/return policy
Orders containing both backorder and in-stock items may have the backordered items canceled at the customer’s request. Backorder cancellations and/or modifications must be requested no later than seven business days prior to their release date. Cancelling backordered items may result in a 15% cancellation fee. Refunds, minus the cancellation fee, are issued through the original payment method.
In some circumstances, you can be charged a restocking fee when an item is returned. These circumstances include when an item is returned outside of Avaxos’s return policy or in used, damaged, defective, or materially different condition. Items returned in original condition and within our policy guidelines cannot be charged a restocking fee. We are not required to accept returns beyond the return window. However, if we do, you can also be charged a restocking fee.
A restocking fee is a percentage of the item’s price, depending on the type of item and its condition upon return (item price does not include shipping costs). Only returned items are eligible for a restocking fee. The refund workflow will help you calculate the restocking fee for eligible items, and deduct it from the refund you issue to your customer based on the guidelines outlined in the table below.
Important Details and Exclusions
Refund or exchange option: You may choose an exchange or a refund for the returned product.
Refund method: Refunds are issued to the same credit card, debit card, PayPal, gift certificate, store credit account, digital currency wallet or other form of payment used on your original transaction. Only money orders are non-refundable and instead are issued as store credit upon return.
Non-refundable exclusions include select products such as those noted as non-refundable in the product description, pre-cut wire, all software, downloads or digital content, installation labor, and special order or made-to-order products (e.g. vehicle alternators).
Products must be new and show no signs of use or installation or Avaxos will refuse the return or charge a restocking fee. Examples of conditions that will lead to refused returns or a restocking fee include:
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- Any sign of use – including installation, scratches, or other signs of use such as physical marking, screw holes, ect.
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- Tags, stickers and other manufacturer labels that have been removed or tampered with.
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- The product is missing parts or the original product packaging has been damaged or tampered with.
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- The product has a different serial number than the one Avaxos shipped.
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- Physical damage from drops, liquid, mishandling, ect.
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- Any returned product that was damaged due to improper packaging.
Bonus products, promotional bundles, free accessories, loyalty points and gift cards or other products that are not returned, but were included in a promotion with the product returned, will be deducted their full individually listed price from any credit or refund issued. Similarly, promotional products that are returned without their corresponding bundled product may not be credited.
Damaged product and/or shipping box due to shipping: You have 10 calendar days from your delivery date to notify Avaxos of any damage that occurred during shipment.
When will I get my refund or replacement? After we receive your product, we normally process your exchange or refund within three business days. Some products require additional testing or evaluation.
How will I know if you’ve received my return? We will email you a Return Received notice detailing that your return has been received. An additional email will be sent following the completion of the return process.
Defective Products
A defective product is covered through an exchange of the same product within our return period. If the product is discontinued, you will be eligible for non-refundable store credit towards another product. After 60 days a defective product is covered under warranty coverage as stated above. Any product missing manufacturer packaging, accessories or parts (including those promotional in nature) will be exchanged only for the same product with the aforementioned packaging, accessories and parts not being included upon the exchange (we exchange exactly what you send us). In the event a product is returned missing accessories and/or packaging, and the product is not in stock for exchange, we will send the product for warranty repair, regardless of the purchase date.
Return Shipping Costs
For most returns, we offer an incredibly discounted UPS or DHL shipping label program for UK, US and Canadian customers that can be purchased directly through your Avaxos account.
Original paid shipping costs for orders that do not include free shipping are deducted from your refund, store credit or exchange towards alternate products. For example, if you order includes free shipping there is no deduction; however, shipments that include express shipping will be charged a fee.
International customers and those outside UK, Canada and the continuous United States are responsible for all shipping costs, and your original shipping is non-refundable and will be deducted from any refund or credit issued.
Missing a Package or Never Received Your Order?
If your tracking information shows that your package was delivered but you cannot find it, please do the following within 36 hours of the expected, stated delivery:
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- Verify the shipping address on the order is where you have been looking for the package.
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- Look for a notice of attempted delivery.
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- Look around the delivery location for your package.
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- See if someone else such as a neighbor or co-worker has accepted the delivery.
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- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail or packages.
For more information visit our Returns, Refunds & Exchanges page.
Shipping date:
Great buy, slick design
I am very pleased with this card. I hope to maybe upgrade to the 3080, but for now I am excited to play games with this card.
They’re expensive, but you get what you pay for. They’re worth every single penny.
Ran great right out of the box with no OCing, plugged it in and started rocking
This thing will handle any current game with max settings/res at more-than-playable FPS. Crysis, Metro2033, Witcher 2, SC2, 25-man heroic mode WoW raids…just booted up the brand-new Deus Ex Human Revolution with this puppy at max settings with DX11 and pulling 60+ FPS. Stunning performance.
Card is heavy and big, had some minor difficulty fitting it into my casw
If you’re serious about gaming this is as close as you’ll come to future-proofing your PC for the foreseeable future.
Not bad of a card , bought this for testing and it runs great and the price is amazing compare to scalpers online . thank you Avaxos
You have the cash? buy it. When you get more cash, buy two. It’s THAT good.
All games on Ultra! Very sturdy, no crashes. Excellent framerate.
Great card for entry level price if you can find it.
Great value, would definitely recommend it for any pc user
I’m so happy with my 3060 TI, got lucky to have been able to get one. It is the best bang for the buck grpahics card on the market hands down!
I do not hear the fan and the card looks awesome:)
This card can run max setting on everything you throw on it, i got 2 of these bad boys and it can destroy games like nothing.
Best Bang for your Buck
This card is amazing. Best bang for your buck when it comes to the 30 series. Would definitely recommend it over the 3070.
Great card for a great price. It’s rated the best FPS per Dollar but they are hard to get.
Performance is great. Not doing anything super intensive just daily use and gaming.
This is a great 3060, They killed it with the clean look and performance. I’d recommend this to anyone looking to start a build
It’s expensive, but it’s still worth it.
Great budget card. Looks amazing too. Fit nicely in my case and stays pretty quiet even under load.
An amazing product I would recommend for anyone, amazing for its price
Great Card
A bit expensive for this series, but still a great card for the money.
Great card for the money. Plays all my games with more than enough FPS and run Iracing on my triple monitor setup with ease. If you can find this card buy it.
Really good card. Perfect for 1080P gaming paired with mid tier GPU.
Excellent card! Would highly recommend to anyone coming from a 10 series or older card to pick up ray tracing any additional eye candy on the latest games.
This card has been amazing for me. A friend built this system for me and really did his homework. We are able to get 60fps in just about everything I have run.
Runs cool and @120w This card is the best bang for the buck. I am mining with it and It gets 60.4mh mining Eth.
Great GPU for mining and gaming. Would recommend to anyone. Although, these days you buy what is available.
Absolute beast of a card. It handles 1440p at Ultra like a hot knife through butter. One of the best price to performance cards ever made.
Great card. I felt very fortunate to be able to buy one on launch day. Excellent performance and I am feel confident in playing games at high settings at 1440p.
This graphics card is amazing and you can’t beat the price for what you’re getting here. It’s a must buy for all gamers
Good card
Card works good no issues it came packed neat and the performance top tier
super good
it’s a really good graphnics card that let’s me play like any game
Best value GPU for crypto mining. Extremely rare to get.
THIS GPU IS AWESOME FOR THE PRICE. I WOULD RECOMMEND FOR ANYONE
Good gpu
A very powerful gpu for the money. Thank you!
Wow what a card! This thing is the ultimate 1440p high fps graphics card. I know it’s gonna be hard to get your hands on one of these but for the price there is nothing you won’t be satisfied with about this card.
Excellent and runs all my games great! I play warzone and all other games at high frame rates.
Compact, good-looking, and powerful GPU. It also runs cool.
Awesome card, it does everything I demand out of it and it runs nice and cool. I still have a few more PC’s to upgrade so fingers crossed I can score another one
working like a champ. really great gpu at a great price i love it. no cons just pros
Fast, beautiful, the new standard for GPUs. Not to mention, it is the most efficient miner.
Excellent card, pretty quiet, and games like a champ. Apparently also good at mining
This thing works like a dream! Upgraded from a 2060, my system is mostly used for content creation. The GPU acceleration on this makes rendering so much quicker than it was. Plus it’s so quiet I barely notice it when at full load! Also being able to go ultra settings on any game I play on my 1440p monitors has been amazing as well.
I was lucky enough to get one of these cards and I love it. Nothing fancy, just a slick looking well performing card.
Must to get!
Such a good card for the money, it really destroys everything out of the competition and looks good at the same time.
This GPU has the best bang for your buck! It is difficult to get but so worth the wait and patience!
Definitely yes.
Great All Around
Excellent build, excellent performance. RTX is decent, and OC is great.
Bought this for my son to replace his 1070ti. We intentionally avoided the 2000 series launch, and we’re very happy with that decision. No issues and noticable performance gains (of course).
Be patient!! Do not buy from scalpers.
If you are able to get your hands on one, it is definitely an amazing card for the price!
This card is absolutely amazing!! 5 Stars. Totally worth it. I upgraded from RX580 GB, so an exponential gain in performance.
Awesome GPU, the performance is so good. Super sleek looking card, and great value considering MSRP of all the others have gone up.
Great performance upgrade over my last gpu! Totally worth the money. And Avaxos was the only place that had it in stock!
This GPU is incredible. Exceeds expectations in 1080p and 1440p in all AAA games. Amazing look, and great performance. Does not disappoint. If you can get your hands on one of these, get it. You won’t regret it.
Fast up to date affordable graphics card. Perfect for 1440p now and should last long with DLSS upscaling in the future.
Price to performance
Crazy good. Get it if you can, it is worth the price.
Great video card. Been using for a couple of days. Runs cool and no issues with installation. Fan is very cute
Amazing GPU. Huge upgrade over my RTX 2060. Crisp 100+ fps on 1440p. Was lucky to get on launch and looks beautiful in my case. Love it!
I expect this will do everything I need it to do for years to come, with room to grow into 1440p or even 4k in the future. If/when you can get one, do it.
Runs cool and quiet @ around 60C on stock fan curve. Plays any game I throw at it on high to ultra. This is the one RTX that is good to go out of the box without needing thermal pads.
I received everything I ordered in the exact time frame I needed.
Guys were very knowledgeable and responsive to all my needs. I will use this store again for sure!
Good performance for its price.
It is a pretty good graphics card but I would rather buy the 3070 for $100 more.
Amazing tech for the price point. Hopefully they stay that way and become more available.
Hard to find GPU and runs great. Recommend. Great service.
Best card on the market.
You won’t regret this purchase, high FPS.
Thank You.
Amazing card. Lucky to get one for the right price thank you!
Great group of people, always a pleasure.
Greating card.
Good performance for its price
It is a pretty good graphics card but I would rather buy the 3070.
This card performs great, I used it in my first PC build and its strong enough to even make some mining profit on the side. Overall I think this is a great card.
Good bargain
I bought this for my WFH pc. Runs great on my 34 inch monitor. It also runs ok for my sons moderate games like minecraft.
Works well while it does, but games keep crashing. I haven’t had it for that long, but I’ve played enough time to know that crashes are happening. Literally had 3 crashes in an hour.
Best value current gen card with a sexy looking cooler to make this the centerpiece of your build. What’s not to like.
The performance to cost ratio is better than anything else on the market. 1440p 144hz is a breeze for this card and have had no issues installing new drivers. There also have been no crashes due to the card. The cooler works very effectively. No complaints other than availability.
A fantastic card just dont overpay!
Absolutely stomps most modern games and makes the older ones run even better.
Amazing. Outstanding RT performance, and great temps. Easy to install and looks great! I 100% would recommend. I paired it with a ryzen 5 3600, so it runs amazingly. 100% recommend
I know there aren’t many of these to go around. For that and the stressful checkout of store pickup, I have to take away a star. Other than that, this card performs great, I used it in my first PC build and its strong enough to even make some mining profit on the side. Overall I think this is a great card and I think its a shame that they are so hard to come by.
Very quick and professional. Always use these guys!
Really good card overall, sometimes falls under 2080 super but you cant complain for the price. Really stable and really reliable card.