How to Return an Item
-
- Print the return authorization and shipping-label
Request return authorization online or give us a call. You’ll then be able to print the return shipping label and authorization.
-
- Prepare your package
Carefully package the items in a shipping box with the return authorization and attach the return-shipping label.
-
- Ship your package
Take the package to any UPS, USPS or DHL drop-off location and you’re done.
60-Day Returns
You may return or exchange a complete, new product for any reason within 60 days. Defective products are covered by exchange only. Additional exclusions apply.
Product Warranties
Products sold on Avaxos are generally covered by both Avaxos’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty tab on each item’s product page:
-
- The item’s Avaxos return policy is listed under Return Policies.
- The manufacturer warranty is listed under Warranty.
Backorders cancellation/return policy
Orders containing both backorder and in-stock items may have the backordered items canceled at the customer’s request. Backorder cancellations and/or modifications must be requested no later than seven business days prior to their release date. Cancelling backordered items may result in a 15% cancellation fee. Refunds, minus the cancellation fee, are issued through the original payment method.
In some circumstances, you can be charged a restocking fee when an item is returned. These circumstances include when an item is returned outside of Avaxos’s return policy or in used, damaged, defective, or materially different condition. Items returned in original condition and within our policy guidelines cannot be charged a restocking fee. We are not required to accept returns beyond the return window. However, if we do, you can also be charged a restocking fee.
A restocking fee is a percentage of the item’s price, depending on the type of item and its condition upon return (item price does not include shipping costs). Only returned items are eligible for a restocking fee. The refund workflow will help you calculate the restocking fee for eligible items, and deduct it from the refund you issue to your customer based on the guidelines outlined in the table below.
Important Details and Exclusions
Refund or exchange option: You may choose an exchange or a refund for the returned product.
Refund method: Refunds are issued to the same credit card, debit card, PayPal, gift certificate, store credit account, digital currency wallet or other form of payment used on your original transaction. Only money orders are non-refundable and instead are issued as store credit upon return.
Non-refundable exclusions include select products such as those noted as non-refundable in the product description, pre-cut wire, all software, downloads or digital content, installation labor, and special order or made-to-order products (e.g. vehicle alternators).
Products must be new and show no signs of use or installation or Avaxos will refuse the return or charge a restocking fee. Examples of conditions that will lead to refused returns or a restocking fee include:
-
- Any sign of use – including installation, scratches, or other signs of use such as physical marking, screw holes, ect.
-
- Tags, stickers and other manufacturer labels that have been removed or tampered with.
-
- The product is missing parts or the original product packaging has been damaged or tampered with.
-
- The product has a different serial number than the one Avaxos shipped.
-
- Physical damage from drops, liquid, mishandling, ect.
-
- Any returned product that was damaged due to improper packaging.
Bonus products, promotional bundles, free accessories, loyalty points and gift cards or other products that are not returned, but were included in a promotion with the product returned, will be deducted their full individually listed price from any credit or refund issued. Similarly, promotional products that are returned without their corresponding bundled product may not be credited.
Damaged product and/or shipping box due to shipping: You have 10 calendar days from your delivery date to notify Avaxos of any damage that occurred during shipment.
When will I get my refund or replacement? After we receive your product, we normally process your exchange or refund within three business days. Some products require additional testing or evaluation.
How will I know if you’ve received my return? We will email you a Return Received notice detailing that your return has been received. An additional email will be sent following the completion of the return process.
Defective Products
A defective product is covered through an exchange of the same product within our return period. If the product is discontinued, you will be eligible for non-refundable store credit towards another product. After 60 days a defective product is covered under warranty coverage as stated above. Any product missing manufacturer packaging, accessories or parts (including those promotional in nature) will be exchanged only for the same product with the aforementioned packaging, accessories and parts not being included upon the exchange (we exchange exactly what you send us). In the event a product is returned missing accessories and/or packaging, and the product is not in stock for exchange, we will send the product for warranty repair, regardless of the purchase date.
Return Shipping Costs
For most returns, we offer an incredibly discounted UPS or DHL shipping label program for UK, US and Canadian customers that can be purchased directly through your Avaxos account.
Original paid shipping costs for orders that do not include free shipping are deducted from your refund, store credit or exchange towards alternate products. For example, if you order includes free shipping there is no deduction; however, shipments that include express shipping will be charged a fee.
International customers and those outside UK, Canada and the continuous United States are responsible for all shipping costs, and your original shipping is non-refundable and will be deducted from any refund or credit issued.
Missing a Package or Never Received Your Order?
If your tracking information shows that your package was delivered but you cannot find it, please do the following within 36 hours of the expected, stated delivery:
-
- Verify the shipping address on the order is where you have been looking for the package.
-
- Look for a notice of attempted delivery.
-
- Look around the delivery location for your package.
-
- See if someone else such as a neighbor or co-worker has accepted the delivery.
-
- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail or packages.
For more information visit our Returns, Refunds & Exchanges page.
Fans are a bit loud at full load (not super bad though).
I love the looks I just wish it was white yo match my setup but the performance is amazing and it fits my case perfectly
This thing has been amazing so far! Serious performance boost from my EVGA 1070ti in my opinion with obvious difference of game quality, smoothness, fps and much more! Sadly, I’m a huge cod fan. I know right?! Well ever since I built my PC I’ve had issues with cod running and have always had to play on the lowest of low settings. With this beast I’m able to play cod smoothly on high settings
I can definitely now play games I couldn’t before especially something like Reaident Evil: Village. It is a great GPU, if you have games requires higher graphics.
Great GPU. No issues, plays all my games at ultra
A killer graphics card if you can manage to find one.
MSI makes quality parts, but not always worth the price, but in this case, it’s a great card for a good price
perfect for 1080p gaming, as well as 1440p. Nice temps and performance overall.
It solved so many issues my previous card, the sapphire pulse 560. All of my games run flawlessly at 1080p! If you edit video or work on special effects, this is a good option.
Delivered on time. Quality protection and packaging.
Cons: Black screen with 100% fan speed within 10 minutes of starting any game.
Overall Review: Delivery was on point. Items were really protected during the delivery. And the service was really nice. And perfect item to complete my whole desktop. Would recommend to others.
This graphics card is amazing. I was very lucky to get one. If you are looking for one of these you probably already know what to expect but these are really good.
Awesome card! Huge upgrade for me from my old 1060.
Best “settle” purchase of my life
Pros: Quiet as a whisper in my Rosewill Cullinan V500.
Excellent thermals, usually hovering around 50c at max load.
Pretty colors!
Plenty of memory to keep Photoshop happy.
Beastly performance on most games, happily chugging along at 100+ FPS at 1440p on ultra settings with RTX on for CoD:MW.
Cons: Not a 3080 😉
Overall Review: This thing is a huge step up from my old GTX 960.
awesome gpu in this terrible time. so glad i got it from this seller
Works as described. Great upgrade. Upgraded from a 2060.
By far this is the best graphics card I’ve ever purchased! Highly Recommended to ALL!!!
Probably the Best GPU for your buck…. If you can get it.
This card is a monster. I ran some benchmarks on it last night at 1920×1200 and I was staying at 60 fps. I am running two monitors 1 at 1920×1200 and another at 1920×1080
Good card, can run pretty much anything and is completely worth it especially for MSRP if you’re lucky.
Fan is quite for me anyway. I’m not sure why some say it’s loud fan because I don’t hear it.
Great card good size. Great temps and does well with overclocking
Smooth fps in 1080p in most games with a high hertz screen.
decent fps with 3 1080p screen setup
the card was made to be OC wtich is a great feature.
come with a stand to support the thickness
Rgb a nice feature for displaying your build
powerfull triple fan and extremely well build cooler and backplate
will run cyberpunk at over 60 fps.
Hard to get but awesome new tech on these graphic cards. Will literally run anything I throw at it with ease.
I love this product u should definitelybuy it
Going to crush those frames on 1440p, and we can even get some 4k gaming done here. Do your research on monitors if you make the effort to get this card.
Runs very well. High FPS.
The best looking graphics card. Literally nothing negative to say about this.
They makes quality parts, but not always worth the price, but in this case, it’s a great card for a good price
Came on time and works well. No problems yet. Thankful I was able to get it from here
Was easy to install, has worked with every NVIDIA driver version
Silky smooth, puts my old 2060 and 1080 to shame, hope you all can find one good luck hunting!
Was lucky enough to purchase the card without any issues. Performance is amazing compared to my 1070! temperatures are running within normal ranges. Definitely worth the upgrade if you’re able to snag one of these.
An absolute beast of a card. There is literally nothing I can throw at this card that it can’t handle at max settings.
.
The card works as s beast and run games on ultra settings great.
Great!
Great product and super fast shipping.
Easy ordering. Got my order in 2 days.
It’s great that there are such guys. Thanks for good job. I will definitely use their services in the future!
Fast service! Everything went very smooth 😀
Highly recommend.
Top notch customer service.
Happy to get this GPU
Pros: Easy to install but really hard to get in these times
Overall Review: Overall awesome product. Its a bit on the big side, that being said I had to order a new case because it wouldn’t fit in the one I purchase. had 315 mm clearance in the front and couldn’t mount my rad.
Absolut nice People who know what they do!
Would do again, maybe next time some special offers?:)
Great gpu for the price
Overall Review: It’s a great gpu but it’s one of the most expensive 3060ti available which is unfortunately because if it was a little bit cheaper, I think it would have been an amazing buy. Overall, I don’t mind the price after a month having it. It’s runs great, very steady and never really have issues with it.
Easy Setup
Pros: -Really easy to install
-Fits in most cases
-Really nice RGB
-Quiet Fans
Cons: -A little bit big
Overall Review: Buy this if you dont wanna go all out but want a good setup
Great Graphics Cards, However…
Pros: – Amazing RGB!
– Quiet and Cool
– Great Backplate
Cons: – None
Overall Review: This is a perfect Graphics Card in almost every way however, I couldn’t recommend it if you aren’t looking to overclock or enjoy the amazing RGB.
Very good gpu but it’s overpriced
Pros: -Really good gpu for 1080p gaming
-The triple fan setup keeps the gpu below 60c
-It can run any games at 1080p ultra
Cons: -Overpriced for a rtx 3060 ti
-It’s a bit too big
-Requires 2x 8 pin connectors
Overall Review: Overall it’s a really good product, but it’s really expensive for a rtx 3060 ti.